How do I use the Review Management function?

In order to successfully utilize the Review Management function, check the following steps as follows:

  • Select ASINs to monitor
  • Reply to review promptly
  • Manage reviews at different star-level, and mark the processing status

Select ASINs to monitor

Click on the “Track ASINs” button in the Review Management section, and you’ll enter the “Follow ASINs” section.

Please note that you can only select ASINs or import them from Excel after they have been successfully synced.

Reply to review

You can click on the review content, and reply to them on Amazon to solve any issue

reply to review on AMZFinder


Manage reviews

Check reviews with different star-levels and mark them to keep track of the processing status.

AMZFinder manage review


Manage Seller Feedback

Click to response to the seller feedback from unhappy customers in a quick way

AMZFinder seller feedback monitor

Note: currently, we will only sync negative seller feedback with 1-3 star-level into the dashboard.


  1. Leon

    Will it take 24 hours to match the first time? Also want to ask, can only match the evaluation of the last 7 days? Can’t you do it before?

    1. AMZFinder Support Team


      Thanks for your support to AMZFinder!

      Usually, it needs a few hours to sync your data if you newly added your marketplace to AMZFinder.
      We can sync all of your product reviews including previous ones.

      AMZFinder Support Team

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