In order to successfully utilize the Review Management function, three steps are required as follows:
- Select ASINs to monitor
- Download the AMZFinder client
- Send emails to customers
Select ASINs to monitor
Click on the “Track ASINs” button in the Review Management section, and you’ll enter the “Follow ASINs” section.
Please note that you can only select ASINs or import them from Excel after they have been successfully synced.
Download the AMZFinder client
Click on the “Client Download” button in the navigation bar on the dashboard to enter the download page. Select the Windows or Mac version, depending on your operating system.
After the download is complete, log in to your AMZFinder account using the client. Compared with the webpage version, the client has more buttons on the upper right side of the Review Management page. To ensure the normal operation of the Review Management function, it is important to click on “Sync Buyer” button to sync the data every day.
Send emails to customers
Please note that if you have sent emails to customers without using our software, this step can be ignored.
Refer to our article How to Automatically Send Feedback Request Emails for more details.