How do I send review request emails automatically? How do I set review request email rules?

To help save your time and effort, AMZFinder can send review request emails automatically. Once you complete setting up your email rules, your emails will be automatically sent out every day.

Step 1: Enter the Rule Management

Click on Customer Email > Email Rules on the AMZFinder dashboard.
Click on “+ Add Feedback Request Rules”, choose an email template, then edit the rules.

Step 2: Set up your email rules

1. Basic Conditions

Rule Name: Customize a name for the email rule.

Template: Choose a template that the rule is applied to.

Target Marketplace: Choose a store to apply the rule.

Send After Purchase Date: Specify when the emails get sent out. Input a number, say 7, then the review request email will be sent to buyers 7 days after their orders were generated.

For example: If you set 30 days after the purchase date, then today(2019/11/27), we will help you send emails to your customers who purchased your product on 2019/10/27. And tomorrow we will go on sending emails to your customers who purchased your product on 2019/10/28, and so on.

Status: Change the status of the rule once you have finished setting up. Your emails will be sent out once you have set the rule status to “Active”. Set the status to “Disable” before you complete setting up the rule.

Fulfillment Channel: Choose a fulfillment channel that the rule is applied to.

Exclude Orders Before: Filter out orders that are generated before a particular date. Emails will be sent out starting from the date you selected.

Included ASINs: Only send emails to orders belong to the ASINs that you input.

Excluded ASINs: Will not send emails to orders belong to the ASINs that you input.

Exclude orders that have already been canceled or refunded: Will not send emails to these canceled or refunded orders.

Attachment: attach a file that you want to send to the customers together with the email

There are more advanced options that you can set for your email rule:

Item Price Range: You can choose to only send emails out to orders within a certain range of prices.

Include Countries: Choose to only send emails to customers in specific countries.

Exclude Countries: Choose not to only send emails to customers in specific countries.

Daily Sending Time Range: Select specific time to send out emails to customers in different time zone.

2. Block particular buyers from your emailing list

You can enter specific ASINs in the email rule to exclude certain orders.

Or, add the buyers’ Amazon email addresses into our blacklist in advance so that we won’t send emails to them anymore.

Step 3: Add the email address generated by AMZFinder to the approved sender list on Amazon

AMZFinder will generate an individual email address for each Amazon marketplace. Please manually add the email address to the approved sender list on Amazon Seller Central.