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Knowledge Base

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13 ArticlesAccount & Payment →

  • How do I change my AMZFinder registration email?
  • How do I use a coupon code at checkout?
  • How do I subscribe/unsubscribe daily email report?
  • What should I do if I forgot my password?
  • How do I cancel my AMZFinder account?

12 ArticlesCustomer Email Plans →

  • How do I blacklist customers who are blocking my emails?
  • If my emails are undelivered, can I apply for a refund?
  • Why are my emails getting returned by Amazon?
  • How do I attach links and images to the email template?
  • How do I check if my email was delivered or not?

8 ArticlesManage Marketplaces →

  • I just added a store. Where is all my data?
  • Do I have to use the primary account to get AMZFinder authorized?
  • What should I do if the initialization status box is crossed out?
  • What should I do if the MWS status box is crossed out?
  • How do I remove Amazon marketplaces from my account?

7 ArticlesReview Management →

  • How do I use the Review Management function?
  • What should I do if the review data does not properly sync?
  • How to follow ASINs?
  • Do I still need to send emails using AMZFinder if I have sent emails to customers with other software?
  • Why can’t the reviews be matched with order IDs?
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